Cookie policy

general

This cookie policy applies to all ARLU nv websites and mobile applications. This cookie policy can be modified at any time, for example when our services or the legislation require it.  

This policy aims to inform you about the types of cookies we use and why we use them. 



If cookies collect personal data, this is always done in accordance with our privacy statement. 

 

1. Organisation

In this cookie policy, (i) 'we' means: ARLU nv, Ter Vlucht 2 - 8850 Ardooie - Belgium, BE 0421 575 460, www.arlu.be and derivatives* and (ii) 'you': any natural person who uses our website and/or our online platform. This privacy and cookie statement is also available online on our website.



*The following companies are affiliated with ARLU NV and have been brought together to form the 'RENSON GROUP': Renson Ventilation NV, Renson Sunprotection Projects NV, Renson Sunprotection Screens NV, ARLU NV, Esafe BVBA, Renson Fabrication Ltd, Renson Inc, Renson Shanghai, Corradi, Corradi Usa, Corradi Srl SRL, Openmotics BVBA

 

2. What are cookies?

Cookies are small data or text files that websites and applications place on your local computer or mobile device. Cookie files contain unique codes that allow your browser to recognise you, so that you can be identified as a returning visitor to our websites.



Cookies can be used to optimise the functioning and ease of use of websites and mobile apps, such as remembering what's in a shopping cart, helping users to log in to a website or analysing traffic to provide a better functioning website. Cookies can also be used to identify users’ browsing behaviour so that website content can better attuned to their preferences and needs.

 

3. Who offers these cookies?

We distinguish between cookies based on their origin. There are cookies that we provide ourselves (first-party cookies) and cookies that are placed on our websites and apps by other parties (third-party cookies).



An example of third-party cookies are cookies placed by social network services (Facebook, Twitter, etc.). By placing social media buttons, such as "Like" buttons, "Share" buttons, etc., on websites, cookies can be placed on your device to, for instance, track your browsing behaviour. Third-party cookies are always placed by websites other than the one you’re visiting.



When we allow third parties to place cookies on our websites and apps, we ensure that this is done with the necessary controls. For example, by concluding a contractual agreement to ensure secure data exchange.



Third-party cookies are managed entirely by third parties. We recommend that you read the privacy statement and cookie policy of the relevant third parties if you need further information. 

 

4. When are cookies placed on my device?

All strictly necessary cookies (described later in this policy) are placed on your device when you visit one of our websites or apps. 



We may also place statistics and marketing cookies on your system to personalise the website, tailor advertisements and improve the website. We will always ask you for your consent to place these cookies. 

 

5. What types of cookies do we use and for what purpose?

5.1 Strictly necessary cookies

We use strictly necessary cookies to make sure our websites and apps function properly and to improve and optimise them. These cookies are set by default and cannot be changed. Without these cookies, we cannot guarantee proper functioning of our websites and apps.

Cookie Provider Duration Description
has_js  ARLU Session This cookie is used to indicate whether the user's browser has enabled JavaScript.
X-Language  ARLU 1 year This cookie is used to save your preferred language. 
recently_viewed_pr  ARLU Session This functionality cookie is stored to display recently viewed items to visitors.
cookie-agreed ARLU 3 months This cookie is set when a visitor has given their consent to the cookie terms. It is used to stop the banner from being displayed after the visitor has given their consent.
hide_search_popup ARLU Session This cookie is used for the functioning of the website
disable_search_popup ARLU Session This cookie is used for the functioning of the website

 

5.2 Statistics cookies

To ensure a continually optimised website, we also use statistics cookies. These enable us to see which pages are frequently opened, how the visitor reaches the page and how the visitor navigates through the website. 

Cookie Provider Duration Description
eraSfAnalyticsLandingPage  ARLU Session null
_utma Google Analytics 2 years This cookie is set by Google Analytics and used to distinguish between users and sessions. The cookie is set when the JavaScript library is executed and there are no existing __utma cookies. The cookie is updated each time data is sent to Google Analytics. 
_utmc Google Analytics Session This cookie is set by Google Analytics and is deleted when the user closes their browser. The cookie is used in combination with the __utmb cookie to determine new sessions/visits.
_utmz Google Analytics 5 months This cookie is set by Google Analytics and is used to save the traffic source or campaign through which the visitor reached the website.
_utmt Google Analytics 10 minutes This cookie is set by Google Analytics and is used to increase the request rate.
_utmb Google Analytics 30 minutes This cookie is set by Google Analytics and is used to determine new sessions/visits. The cookie is set when the JavaScript library is executed and there are no existing __utma cookies. The cookie is updated each time data is sent to Google Analytics.
_gcl_au Google Analytics 2 months This cookie is used by Google Analytics to understand the user's interaction with the website.
_ga Google Analytics 2 years This cookie is set by Google Analytics and is used to calculate visitor, session and campaign data and track site usage for the website's statistics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gid Google Analytics 24 hours This cookie is set by Google Analytics. The cookie is used to store information on how visitors use a website and helps create a statistics report on how the website is doing. The data collected includes the number of visitors, the source they came from and the pages visited in anonymous form.
_gac_UA-XXXYYYZZZ-1  Google Analytics 3 months This cookie contains campaign-related information for the user. If your Google Analytics and Google Ads accounts are linked, the Google Ads website conversion tracking tags will read this cookie unless you opt out.
_whole Google Analytics 0 minutes Used to increase the request rate.
_gat_gtag_UA_ Google Analytics 1 minute Used to increase the request rate.
_gads Google Doubleclick 1 minute The __gads cookie is linked to the Google's DoubleClick for Publishers service, which measures interactions with the advertisements on our domain and to prevent the same ads from being shown to you too often.
_dc_gtm_XXX Google Tag Manager 1 minute Used to increase the request rate.
_hjIncludedInSample Hotjar Session This cookie is associated with the web statistics functionality and services provided by Hotjar. It uniquely identifies a visitor during a single browser session and indicates that it is included in the audience’s language.
_hjAbsoluteSessionInProgress Hotjar Session This cookie is associated with the web statistics functionality and services provided by Hotjar and uniquely identifies a visitor during a single browser session.
_hjid  Hotjar Session This cookie is activated when the customer first arrives at a Hotjar script page. It is used to keep the random user ID that is unique to that website on the browser. This ensures that behaviour on subsequent visits to the same website is attributed to the same user ID.
YSC YouTube Session  

 

5.3 Marketing cookies

We want to make your visit to our websites and apps as personal as possible, that’s why we also use marketing cookies. The purpose of marketing cookies is to customise information, such as ads, while you're navigating. These cookies often contain identifiers that allow us and third-party services to recognise you when you visit our websites and apps. We use this information to display relevant ads.

Cookie Provider Duration Description
test_cookie  Doubleclick 15 minutes This cookie is set by dubbelklik.net. The purpose of this cookie is to determine whether the user's browser supports cookies.
_fbp Facebook 2 months This cookie is set by Facebook to deliver advertising after a visit to this website when visitors are on Facebook or a digital platform powered by Facebook advertising.
Fr Facebook 2 months The cookie is set by Facebook to show relevant ads to users and to measure and improve the ads. The cookie also tracks user behaviour on websites that have a Facebook pixel or Facebook social plugin.
UserMatchHistory LinkedIn 1 month Used to track visitors across multiple websites and present relevant advertising based on visitor preferences.
Long LinkedIn 1 year This cookie is set by LinkedIn and used for language tracking.
bscookie LinkedIn 2 years This cookie is a browser ID cookie set by LinkedIn Share Buttons and ad-tags.
lissc LinkedIn 1 year Used by LinkedIn for tracking.
lidc LinkedIn 24 hours This cookie is set by LinkedIn and used for routing.
bccookie LinkedIn 2 years This cookie is set by LinkedIn. The purpose of this cookie is to enable LinkedIn functionalities on a page.
VISITOR_INFO1_LIVE YouTube 5 months This cookie is set by YouTube. It is used to keep track of the information on the embedded YouTube videos on a website.

 

 

6. How do I manage, delete or block cookies?

You can manage, delete or block cookies in your browser settings. This process is different for each web browser. For more information on cookie management for the most common web browsers, check out the websites below:

Modify Cookie preferences